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Specialty Retail Software Singapore

POS & Inventory Software for Singapore Specialty Retailers

Specialty retail (audio equipment, fishing tackle, hobby gear, premium goods) does not fit template POS systems: serial numbers, trade-ins, repairs, B2B accounts and passionate regulars all matter. We build retail systems around your actual counter, and have done it for Singapore specialty stores.

Custom enterprise resource planning (ERP) software, built for Singapore SMEs. From $3.5k onwards.

POS & COUNTER SALES18443126SERIALISED INVENTORY1844312TRADE-INS & BUYBACKS18443126!Low stockBelow reorder pointCreate PO →Supplier lead: 5 daysAVAILABLE TO PROMISELiveAcross every channelSpecialty Retail Software Singapore

Where Singapore SMEs feel stuck

Most off-the-shelf ERP software is built for someone else's workflow. We design around yours.

01

Serial numbers tracked in a notebook

Warranty claims and trade-ins depend on finding which unit went to whom, and the notebook does not know.

02

Online and walk-in stock disagree

The website sells what the shop sold an hour ago. Refund emails follow.

03

Repairs vanish into the back room

Customer items under repair have no status a staff member can look up when the customer calls.

04

B2B and retail pricing collide

Dealer prices, member prices and promo prices are applied from memory at the counter.

05

Regulars are recognised by face only

Your best customers' history and preferences leave when a veteran staff member does.

06

Stocktakes take the whole night

Counting happens rarely, discrepancies surface late, shrinkage is a mystery.

What we build into your ERP

Pick the modules that match how your team actually works. Everything connects to a single source of truth.

POS & Counter Sales

Fast counter checkout with PayNow and card, member pricing, and every sale on the customer's record.

Serialised Inventory

Serial-number tracking from receipt to sale to warranty, with batch and bin locations.

Trade-Ins & Buybacks

Trade-in valuation, intake and resale as first-class stock with full history.

Repairs & Servicing

Repair tickets with status, parts used, customer notifications and collection tracking.

E-Commerce Sync

One stock truth across the shop floor and your online store, no more overselling.

B2B Accounts

Dealer pricing tiers, credit terms, quotations and consolidated GST invoicing for business customers.

Member & Loyalty

Customer records, purchase history and loyalty rules that recognise regulars at any counter.

Buying & Reordering

Supplier POs, landed-cost tracking and reorder suggestions from real sell-through.

How we deliver

STEP 1

Workflow review

We walk one real day of your operation with the people who run it, and map the actual handoffs, not the org chart version.

STEP 2

First module in weeks

The workflow that hurts most ships first, typically within 6-8 weeks, live on your own domain and accounts.

STEP 3

Expand at your pace

Modules are added as the team adopts each one. You own the code, the data and the cloud accounts throughout.

Trusted across Singapore

Brands that trust us

Brands that trust Digital 9 Labs, including IDC, AIA, Great Eastern, Prudential, SingHealth Polyclinics, BNI, MINDEF, National Heritage Board, Twin City Endodontics, Essential Block and Launch Media Labs

Request a workflow review for your specialty retail business

Tell us about the workflows you want to improve. We'll respond within 24 hours.

Frequently asked questions

What SME teams usually want to know before they commit to a custom ERP or workflow system.