Customer Portal Development
A Branded Portal Where Customers Answer Their Own Questions
Half of your team's messages are status questions: where is my order, what is my balance, when is my next session. A customer portal answers them at 2am without staffing, and makes your business feel bigger and calmer than competitors still replying in chat.
Custom enterprise resource planning (ERP) software, built for Singapore SMEs. From $3.5k onwards.
Where Singapore SMEs feel stuck
Most off-the-shelf ERP software is built for someone else's workflow. We design around yours.
'Any update?' fills every inbox
Staff spend hours a day answering questions the system could answer.
Documents are re-sent forever
Invoices, reports and certificates are attached to chats again and again.
Clients feel out of the loop
Silence between milestones reads as neglect, even when work is on track.
Payments require chasing
Paying you is harder than it should be, so it happens late.
What we build into your ERP
Pick the modules that match how your team actually works. Everything connects to a single source of truth.
Status & Progress
Orders, projects, repairs or cases with live status the client can check anytime.
Documents & Downloads
Invoices, statements, reports and certificates in one place, always current.
Payments
Outstanding balances payable by PayNow or card straight from the portal.
Requests & Bookings
New orders, bookings and support requests submitted with structure instead of chat fragments.
Approvals & Proofs
Clients approve quotes, proofs and variations on the record.
Branding & Access
Your brand, your domain, role-based access for the client's own team.
How we deliver
Map the current flow
We sit with the people doing the work today and document how it really happens, including the workarounds.
Build and ship
A working first version in weeks, wired to your real data, refined with the team using it.
Extend and connect
The module grows into neighbouring workflows or plugs into the rest of your ERP. You own everything we build.
Trusted across Singapore
Brands that trust us
Talk to us about customer portals
Tell us about the workflows you want to improve. We'll respond within 24 hours.
Frequently asked questions
What SME teams usually want to know before they commit to a custom ERP or workflow system.