POS System Singapore
POS System Singapore: A Custom Point of Sale Built Around How Your Outlets Actually Sell
Digital 9 Labs builds custom point of sale software: a POS system Singapore retail, beauty and F&B businesses can shape around package deals, memberships, multi-outlet operations, staff commissions and live inventory, instead of bending their operations around an off-the-shelf product.
Custom enterprise resource planning (ERP) software, built for Singapore SMEs. From $3.5k onwards.
Where Singapore SMEs feel stuck
Most off-the-shelf ERP software is built for someone else's workflow. We design around yours.
Package deals live in spreadsheets
Your POS rings up single items, so prepaid packages, bundles, and session balances get tracked by hand and go wrong at the counter.
Memberships are bolted on
Member pricing, points, and stored value sit in a separate app or notebook, so staff cross-check manually and customers wait.
Multi-outlet chaos
Each outlet runs its own price list and stock count, and head office only finds out what happened at closing time or month end.
Commissions are calculated manually
Therapist, stylist, or salesperson commissions get worked out in Excel after the fact, with disputes over who served which customer.
Inventory never matches sales
The POS does not talk to your stock records, so fast sellers run out, slow stock piles up, and stocktakes become guesswork.
Per-terminal fees and hardware lock-in
Licensed POS vendors charge per outlet or per device and tie you to their hardware, so growing means paying again for the same limits.
What we build into your ERP
Pick the modules that match how your team actually works. Everything connects to a single source of truth.
Sales and Checkout
Fast item lookup, discounts, GST handling, split bills, refunds, and receipts tailored to how your counter actually works.
Packages and Prepaid Deals
Sell bundles and session packages, track remaining balances per customer, and redeem them correctly at any outlet.
Memberships and Loyalty
Member tiers, stored value, points, and member pricing applied automatically at checkout instead of checked by hand.
Multi-Outlet Management
Central price lists, per-outlet stock, cross-outlet redemptions, and consolidated daily sales for head office.
Staff Commissions
Attribute each sale or service to the right staff member and compute commissions by your own rules, not a vendor's preset.
Inventory Sync
Every sale updates stock in real time, with low-stock alerts, transfers between outlets, and stocktake support.
Appointment Integration
For beauty, aesthetics, and clinics: link bookings to visits so checkout, packages, and commissions follow the appointment.
Payment Integration
Design the checkout around the payment methods you accept, including PayNow QR and card terminals, working with the providers you choose.
Reports and Dashboards
Daily takings, outlet comparisons, best sellers, package liabilities, and staff performance without exporting to Excel.
How we deliver
Counter workflow review
We watch how your outlets sell today: items, packages, memberships, payments, commissions, and end-of-day closing.
Build the POS around it
We build a web-based POS that runs on the hardware you already have, with your pricing rules and stock logic built in.
Roll out and connect
We launch outlet by outlet and connect the POS to inventory, accounting exports, or a wider custom ERP as needed.
Off-the-Shelf POS vs Custom POS
Off-the-shelf POS
- Quick to start, but your packages, memberships, and commission rules must fit the vendor's template.
- Per-outlet or per-terminal fees grow with you, and features you need sit in higher-priced tiers.
- Inventory, appointments, and back office often live in separate systems that need manual reconciliation.
- Your sales data sits in the vendor's format, and switching later means starting over.
Digital 9 Labs custom POS
- Built around your exact package, membership, and commission rules from day one.
- Web-based and hardware-agnostic, so it runs on the tablets, terminals, and printers you already own.
- One system links checkout, stock, appointments, and reporting across every outlet.
- You own the software and the data, and it grows into a full ERP when you are ready.
Proven at a Singapore Beauty Chain
Multi-outlet packages
We built a custom POS for a Singapore beauty chain that runs session packages across multiple outlets, with balances tracked in the system instead of by hand.
Therapist commissions
Each treatment is attributed to the therapist who performed it, so commissions are computed from real transaction data instead of end-of-month spreadsheets.
Appointment integration
Appointments are integrated with the POS, so treatments, package redemptions, and commissions stay linked to the booking instead of being re-entered.
Who a Custom POS Fits
Beauty, aesthetics, and wellness
Packages, memberships, therapist commissions, treatment records, and appointment-linked checkout.
Specialty retail
Multi-outlet stock, member pricing, serial or batch tracking, and buying patterns head office can actually see.
F&B and catering
Menu and modifier handling, outlet-level pricing, daily takings, and ingredient-level stock flows where needed.
Trading and distribution retail fronts
A counter that shares one stock and pricing source with your wholesale or B2B operation.
Web-Based and Hardware-Agnostic
Runs in the browser
The POS runs on tablets, laptops, or existing terminals through a browser, so there is no proprietary hardware to buy.
Your receipt printers and drawers
We work with standard receipt printers, cash drawers, and barcode scanners rather than locking you to one vendor's catalogue.
Payments on your terms
PayNow QR and card acceptance are designed around the payment providers and terminals you choose to use, and we integrate where their platforms allow.
Trusted across Singapore
Brands that trust us
Request a POS workflow review
Tell us about the workflows you want to improve. We'll respond within 24 hours.
Frequently asked questions
What SME teams usually want to know before they commit to a custom ERP or workflow system.