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AI Copilots & Automation

AI That Works Inside Your Operations, Not Beside Them

Generic AI chat knows nothing about your orders, stock or customers. The useful version sits inside your systems: answer 'what is unpaid over 60 days' in plain language, read supplier invoices into records, draft the weekly report, all with approvals and an audit trail. That is what AI-ready means when we build your ERP.

Custom enterprise resource planning (ERP) software, built for Singapore SMEs. From $3.5k onwards.

ASK-YOUR-BUSINESSDOCUMENT INTAKEDRAFTING & REPLIESThis month, liveDrill down3Exceptionssurfaced automaticallyMONDAY BRIEFSent to WhatsAppbefore you askedAI Copilots & Automation

Where Singapore SMEs feel stuck

Most off-the-shelf ERP software is built for someone else's workflow. We design around yours.

Answers require the one person who knows the system

Simple questions queue behind whoever knows which screen to open.

Documents are retyped into systems

Supplier invoices, POs and forms arrive as PDFs and become manual data entry.

Reports consume every Monday

Someone assembles the same numbers into the same format every week.

AI hype, no safe starting point

Everyone says use AI. Nobody says how to do it without risking customer data or wrong actions.

What we build into your ERP

Pick the modules that match how your team actually works. Everything connects to a single source of truth.

Ask-Your-Business

Plain-language questions over your live data: sales, stock, receivables, jobs, with numbers you can trust.

Document Intake

Invoices, POs and forms read into structured records with human review where it matters.

Drafting & Replies

Quotes, follow-ups and customer replies drafted in your voice for one-tap approval.

Scheduled Briefs

The Monday report writes itself and lands on WhatsApp before you ask.

Guardrails & Audit

Approval gates on outward actions, role-based data access and a full log of what the AI did.

AI-Ready Foundations

Clean data models and APIs so future AI capabilities plug in without a rebuild.

How we deliver

STEP 1

Map the current flow

We sit with the people doing the work today and document how it really happens, including the workarounds.

STEP 2

Build and ship

A working first version in weeks, wired to your real data, refined with the team using it.

STEP 3

Extend and connect

The module grows into neighbouring workflows or plugs into the rest of your ERP. You own everything we build.

Trusted across Singapore

Brands that trust us

Brands that trust Digital 9 Labs, including IDC, AIA, Great Eastern, Prudential, SingHealth Polyclinics, BNI, MINDEF, National Heritage Board, Twin City Endodontics, Essential Block and Launch Media Labs

Talk to us about ai copilots & automation

Tell us about the workflows you want to improve. We'll respond within 24 hours.

Frequently asked questions

What SME teams usually want to know before they commit to a custom ERP or workflow system.