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Insurance Agency Software Singapore

Agency Management Software for Singapore Insurance Businesses

Policies across insurers, commission splits down agent hierarchies, renewals that cannot be missed and records regulators expect: we build agency systems for exactly this, and run one for a Singapore general-insurance agency today.

Custom enterprise resource planning (ERP) software, built for Singapore SMEs. From $3.5k onwards.

DRAFT → SENT1Policy Register2Commission Engine3Renewal PipelineGST 9%TOTALSigned electronicallyAccepted onlineSynced to accountingInsurance Agency Software Singapore

Where Singapore SMEs feel stuck

Most off-the-shelf ERP software is built for someone else's workflow. We design around yours.

Policies live in insurer portals

Your book of business is scattered across each insurer's website. The agency's own consolidated view does not exist.

Commission statements never quite match

Insurer statements are reconciled against expectations by hand, and overrides across the agency hierarchy make it worse.

Renewals depend on personal reminders

Each agent tracks renewals their own way. A missed renewal is lost revenue and an unhappy client.

Cover notes and endorsements in email

Policy changes live in inboxes. Reconstructing a client's current position takes an afternoon.

New agents take months to be productive

Product rules, quoting steps and submission checklists are tribal knowledge.

Compliance requests cause panic

When a record is requested, the answer is a search across drives, inboxes and portals.

What we build into your ERP

Pick the modules that match how your team actually works. Everything connects to a single source of truth.

Policy Register

Every policy, rider, endorsement and document in one register across insurers, with the full client position on one screen.

Commission Engine

Rates by insurer and product, splits and overrides across your hierarchy, computed automatically and reconciled against statements.

Renewal Pipeline

Every expiring policy in a dated pipeline with owner, status and reminder cadence. Renewals stop depending on memory.

Client Records

Individuals and corporate clients with their policies, claims, documents and conversations in one place.

Quotation Tracking

Quote requests, insurer responses and bind status tracked per case, so nothing stalls silently.

Agent Hierarchy & Payouts

Teams, tiers and payout statements per agent, generated from the same commission engine.

Claims Follow-Through

Claims logged, statused and chased with the client kept informed.

Audit-Ready Reporting

Production, persistency and commission reports plus a clean record trail when compliance asks.

How we deliver

STEP 1

Workflow review

We walk one real day of your operation with the people who run it, and map the actual handoffs, not the org chart version.

STEP 2

First module in weeks

The workflow that hurts most ships first, typically within 6-8 weeks, live on your own domain and accounts.

STEP 3

Expand at your pace

Modules are added as the team adopts each one. You own the code, the data and the cloud accounts throughout.

Trusted across Singapore

Brands that trust us

Brands that trust Digital 9 Labs, including IDC, AIA, Great Eastern, Prudential, SingHealth Polyclinics, BNI, MINDEF, National Heritage Board, Twin City Endodontics, Essential Block and Launch Media Labs

Request a workflow review for your insurance agencies business

Tell us about the workflows you want to improve. We'll respond within 24 hours.

Frequently asked questions

What SME teams usually want to know before they commit to a custom ERP or workflow system.