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Approvals & Workflow Software

Approvals That Enforce Themselves, With a Trail

Every business has rules: discounts above X need a manager, POs above Y need a director, refunds need two eyes. In most companies those rules live in a policy document nobody opens. We build them into the system, so the rule fires every time, with an audit trail.

Custom enterprise resource planning (ERP) software, built for Singapore SMEs. From $3.5k onwards.

APPROVAL MATRICESMOBILE APPROVALSPURCHASE & SPEND CO…Approvals & Workflow Software

Where Singapore SMEs feel stuck

Most off-the-shelf ERP software is built for someone else's workflow. We design around yours.

Policies exist, enforcement does not

The approval matrix is a PDF. The actual approvals happen in chat, or not at all.

Bosses are bottlenecks

Everything waits for one person because the system cannot route by amount, type or risk.

No trail when it matters

When auditors or disputes ask 'who approved this', the answer is a scroll through group chats.

Exceptions become the norm

One-time workarounds quietly become how things are done.

What we build into your ERP

Pick the modules that match how your team actually works. Everything connects to a single source of truth.

Approval Matrices

Routes by amount, category, department and risk, with delegation and out-of-office handover.

Mobile Approvals

Approve or reject with context from a phone, in seconds, with reminders for stale requests.

Purchase & Spend Controls

PRs, POs and expense claims that cannot skip the matrix.

Document Sign-Offs

Quotes, contracts and HR documents with staged sign-offs and locked versions.

Audit Trails

Every request, decision, timestamp and comment on the record, exportable.

Escalations

Stale approvals escalate automatically instead of dying in an inbox.

How we deliver

STEP 1

Map the current flow

We sit with the people doing the work today and document how it really happens, including the workarounds.

STEP 2

Build and ship

A working first version in weeks, wired to your real data, refined with the team using it.

STEP 3

Extend and connect

The module grows into neighbouring workflows or plugs into the rest of your ERP. You own everything we build.

Trusted across Singapore

Brands that trust us

Brands that trust Digital 9 Labs, including IDC, AIA, Great Eastern, Prudential, SingHealth Polyclinics, BNI, MINDEF, National Heritage Board, Twin City Endodontics, Essential Block and Launch Media Labs

Talk to us about approvals & workflows

Tell us about the workflows you want to improve. We'll respond within 24 hours.

Frequently asked questions

What SME teams usually want to know before they commit to a custom ERP or workflow system.