Digital 9 Labs logoDigital 9 Labs

CUSTOM ERP & AI AUTOMATION · SINGAPORE

Less chasing.
More getting done.

Custom ERP software that connects your sales, stock, approvals and billing. Built around your team, so work keeps moving without another spreadsheet or follow-up message.

See our work

Talk to our Singapore team on WhatsApp.

  • Start with one workflow
  • Own your code & data
  • Singapore-based team
Illustrative ERP dashboard showing sales, revenue and operational workflows
A preview of what connected operations can look like. Your system follows your team’s workflow.

Find your starting point

Where could your ERP help?

Leave an email or phone number. We’ll contact you to understand the bottleneck and suggest a first step.

We use your details to respond to your enquiry. Privacy policy

Try a sample workflow

One view. Every handoff.

See how a job moves from a new request to delivery and invoicing. Your real system follows your team’s stages and rules.

Your ops on one board — try itTap a card to move it forward

New jobs

Kitchen fit-out — Tampines

Quote sent

Aircon servicing, 12 units

Scheduled

In progress

POS rollout — 2 outlets

PO received

Done & invoiced

Monthly maintenance — Ubi

Invoiced

Trusted by teams across Singapore

Brands that trust Digital 9 Labs, including IDC, AIA, Great Eastern, Prudential, SingHealth Polyclinics, BNI, MINDEF, National Heritage Board, Twin City Endodontics, Essential Block and Launch Media Labs

Who we build for

Singapore SME teams that have outgrown spreadsheets, WhatsApp coordination, and software that never quite fits.

Illustration of a Singapore services team reviewing a shared workflow board together

Service SMEs

Lead to delivery in one system

For service and project teams coordinating clients, appointments, approvals and billing.

Typical use cases:

  • Client onboarding → task routing, approvals, and progress tracking
  • Project delivery → internal workflows, reporting, and invoicing
  • Service requests → intake, scheduling, fulfillment, and follow-up
Illustration of a Singapore stockroom worker scanning cartons with live stock levels

Operations-heavy SMEs

Replace fragmented tools and manual admin

For retailers, distributors and field teams managing purchasing, stock, dispatch and payments.

Typical use cases:

  • Purchasing → request, approval, vendor, and receiving flow
  • Inventory → stock visibility, movements, and replenishment logic
  • Field operations → scheduling, status updates, and invoice triggers
Not sure if your use case fits?

Built around the way you work

Fewer loose ends. A clearer day.

We map your process with your team, then turn it into software people can use every day.

Illustration of a Singapore SME team mapping their workflow together

A clear next step for every job

Connect requests, approvals, delivery and billing. Give each person a clear owner, status and action.

Information you enter once

Connect the tools you keep, so your team spends less time copying the same details between systems.

AI grounded in your business

Add automation and copilots where your data, permissions and approval rules can support them.

Software your team can take forward

Keep control of your code, cloud accounts and data, with documentation and a phased handover.

Try a sample approval flow

Waiting on the boss — that's youTap Approve to clear them

Purchase request

2 × compressor units

Ops team · needs your sign-off

Leave request

Fri 24 Jul, full day

Technician team · roster already covered

Vendor bill

Parts supplier — July

Matches the delivery order

How we build your ERP

A phased implementation model for teams that want structure, ownership, and a system people can actually use.

Phase 1

Discover

Map the real workflow, bottlenecks, edge cases, and people involved.

Outcome:

A clear operating model for what the system needs to support

Start with the bottleneck that matters most
Phase 2

Design

Turn the workflow into screens, permissions, rules, and integrations.

Outcome:

A practical ERP blueprint your team can review before build

Shape the software around the business
Phase 3

Implement

Build the module, wire the integrations, and tighten the handoffs.

Outcome:

A working custom system for the chosen workflow

Own the code and logic from day one
Phase 4

Roll out

Launch in stages, train the team, and plan the next module or AI layer.

Outcome:

A live operational workflow with adoption support and next steps

Expand only when the next module is ready
Phased rollout, not software shock

Most SMEs do not need a giant replacement project. They need the right module, implemented well, with room to grow into a fuller ERP and AI operating layer.

Start with one critical workflow
Keep useful tools, replace only what is broken

Send your current process through the ERP review form below.

Built for ownership and long-term use

Roll out safely. Keep control. Grow into AI.

Start with the process that needs attention. Keep the tools that work, help your team adopt the change, and add automation as you grow.

Phased rollout

Start with one workflow, get adoption, then expand into the next module when it is justified.

No vendor lock-in

Your ERP should belong to your business. We build with ownership and long-term flexibility in mind.

Your code and data

The cloud accounts, repositories, and business logic stay under your control from day one.

Keep the tools that still work and replace only the operational bottlenecks that are slowing the business down.

Roll out by workflow or department so the team can adapt without losing momentum.

Add AI copilots and agents once the approvals, data, and operating rules are clean enough to trust.

Prefer to brief us asynchronously? Use the ERP review form below.

Request an ERP workflow review

Tell us what slows your team down. We’ll review your process and recommend where to start. Only your name, email and workflow are required.

Add more context (optional)

We reply within 24 hours with a recommended starting point.

Prefer a faster conversation?

Frequently asked questions

What SME teams usually want to know before they commit to a custom ERP or workflow system.