Brow Revolution POS System
Brow Revolution is a Singapore eyebrow-embroidery and beauty studio offering brow embroidery, eyeliner, lash extensions, lip embroidery and brow-removal (laser) treatments, delivered by a team of specialists across master and senior tiers.
A brow and beauty studio runs on more than taking payment. Treatments come with included touch-up sessions that expire after a set window, clients buy multi-session packages and prepaid vouchers that must be tracked and redeemed over time, every procedure needs a signed consent record, and each specialist earns tiered sales commission. The studio needed one system to ring up a sale, capture the client and their signed consent, track package and touch-up credits against the right person, email or print a receipt, and give the owner a live view of revenue, visits and staff performance.
How we helped
Digital 9 Labs built Brow Revolution a complete point-of-sale and back-office system. Front of house, staff move through a guided 7-step sale - pick the specialist, select or add the client, add procedures, apply discounts, capture a signed consent on screen, take payment across multiple methods, and confirm. Receipts can be printed or emailed, and clients get a personal portal link to view their visit history and remaining credits. Behind the scenes, the admin back office manages the full service catalogue with per-item pricing, included touch-ups, expiry windows, packages and vouchers; tracks customers, visits and touch-up entitlements; runs a tiered sales-commission report with Silver-to-Diamond staff tiers; and surfaces a live dashboard of revenue, visit count, average ticket and new customers. The whole app is bilingual.
What other businesses can take from this:
- If your service comes with follow-up or touch-up sessions, track them as expiring credits tied to the customer - not as a note someone has to remember.
- Sell packages and prepaid vouchers as first-class items the system can redeem and report on, so prepaid value never gets lost.
- Capture signed consent at the point of sale; it belongs to the transaction record, not a separate paper file.
- Pay staff commission straight from real sales data with clear tiers, so payout is transparent and disputes disappear.
- Give the owner a live dashboard (revenue, visits, average ticket) instead of waiting for end-of-month spreadsheets.
